Share via

Windows Administrator / Windows Autopilot can't open settings.

Anonymous
2024-03-18T16:31:30+00:00

Hello,

I'm hoping someone can help me solve an issue I've had on the back burner for quite a while now.

So we have a fleet of laptops that are all windows autopilot machines managed by Intune, and we have a bunch of administrators (not global administrators) that can login to any laptop and their account has local admin rights where as the users don't.

So here's where the issue arises, my account and only mine for some reason even though it has all the same privileges the other administrators have and more as well as global admin rights I cannot do basically anything locally on the laptop when logged in using my admin account, If I open settings it does nothing (on occasion it may flash up and instantly close down), dell support assist does nothing, I can open CMD as admin as well as control panel however once I'm in control panel most things take you to ms-settings now.

Any input would be greatly appreciated - I did contact Microsoft support but they were unable to assist with the issue.

I do also have logs pulled from event viewer that showed that something strange was going on, however I don't have them to hand at the moment so will update this when I next have them.

Thanks in advance!

***moved from Windows / Windows 11 / Settings***

Windows Windows Client for IT Pros Devices and deployment Set up, install, or upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-03-20T02:07:49+00:00

    Hi Jack Cresswell,

    thank you for posting on the Microsoft Community Forums.

    Based on the description, I understand that your issue is related to Windows Autopilot.

    Since there are no engineers dedicated to Windows Autopilot in this forum. In order to be able to deal with your questions quickly and efficiently, I recommend that you repost your questions in the Q&A forum, where there will be a dedicated engineer to provide you with a professional and effective response.

    Here is a link to the Q&A forum: https://learn.microsoft.com/en-us/answers/questions/

    Have a nice day.

    Best regards,

    Lei

    0 comments