Windows Update (0x800736b3 / 0x8007371b) - KB5030504

Question

Good day to all,

we have a virtual server where when I try to update Windows I get the error code "0x80073701".

The server has the following specification:

Windows Server 2016 Datacenter (Build 14393.6167).

4 virtual CPU

8 GB RAM

2 virtual hard disks 80 GB each

Additional information:

This server is a golden image for Citrix provisioning and therefore cannot be started in safe mode without doing a reverse imaging.

We use a WSUS for the distribution of updates

To the facts:

I have tried several times to install the update. On the Internet I have also found several suggested solutions on how to fix this error. So far, the solutions have not been successful.

This is the first attempt at a solution:
$Dism = "DISM" $DISMParam0 = '/Online','/Cleanup-Image','/CheckHealth'$DISMParam1 = '/Online','/Cleanup-Image','/ScanHealth'$DISMParam2 = '/Online','/Cleanup-Image','/RestoreHealth'$SFC = "sfc"$SFCParam = '/scannow'

Start-Process -FilePath $Dism -ArgumentList $DISMParam0 -Wait -NoNewWindowStart-Process -FilePath $Dism -ArgumentList $DISMParam1 -Wait -NoNewWindowStart-Process -FilePath $Dism -ArgumentList $DISMParam2 -Wait -NoNewWindow Start-Process -FilePath $SFC -ArgumentList $SFCParam -Wait -NoNewWindow

the second solution attempt:

Reset-WindowsUpdate.ps1 · GitHub

the third solution attempt:
i uninstall the antivirus

the fourth attempt
use the Net Framework Repairtool

All attempts unfortunately did not lead to success

Answer 1

2023-09-29 13:37:39, Error                 CSI    000000ac (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #3340640# from CCSDirectTransaction::PerformChangeAnalysis(...)[gle=0xd0150004] 2023-09-29 13:37:39, Error                 CSI    000000ad@2023/9/29:11:37:39.033 (F) onecore\base\wcp\componentstore\csd_winners.cpp(530): Error STATUS_SXS_ASSEMBLY_NOT_FOUND originated in function CCSDirectTransaction::PerformChangeAnalysis expression: (null)[gle=0x80004005]2023-09-29 13:37:39, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.2023-09-29 13:37:39, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20230929102902.log to WER report.2023-09-29 13:37:39, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20230929095004.log to WER report.2023-09-29 13:37:39, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CbsPersist_20230929071642.log to WER report.2023-09-29 13:37:39, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2023-09-29 13:37:39, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2023-09-29 13:37:39, Info                  CBS    Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2023-09-29 13:37:39, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2023-09-29 13:37:39, Error                 CSI    000000ae (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #3340639# from CCSDirectTransaction::PrepareForCommit(...)[gle=0xd0150004]2023-09-29 13:37:39, Error                 CSI    000000af (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #3340638# from CCSDirectTransaction::ExamineTransaction(...)[gle=0xd0150004]2023-09-29 13:37:39, Error                 CSI    000000b0 (F) STATUS_SXS_ASSEMBLY_NOT_FOUND #3340637# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0xd0150004]2023-09-29 13:37:39, Error                 CSI    000000b1 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_NOT_FOUND) #2605569# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x800736b3]2023-09-29 13:37:39, Error                 CSI    000000b2 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_NOT_FOUND) #2538595# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 47, pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x800736b3]2023-09-29 13:37:39, Error                 CSI    000000b3 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_NOT_FOUND) #2538594# 17437071 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x0000002f, pSink = NULL, disp = 0)[gle=0x800736b3]2023-09-29 13:37:39, Info                  CBS    Setting ExecuteState key to: ExecuteStateNone2023-09-29 13:37:39, Info                  CBS    Setting RollbackFailed flag to 02023-09-29 13:37:39, Info                  CBS    Clearing HangDetect value2023-09-29 13:37:39, Info                  CBS    Saved last global progress. Current: 0, Limit: 1, ExecuteState: ExecuteStateNone2023-09-29 13:37:39, Info                  CBS    Configured poqexec to pend to SetupExecute.2023-09-29 13:37:39, Info                  CBS    Exec: Restoring driver operations because of a CSI commit failure.2023-09-29 13:37:39, Error                 CBS    Exec: Failed to pend CSI transaction because transactions cannot be merged: 0. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]2023-09-29 13:37:39, Info                  CBS    Perf: InstallUninstallChain complete.2023-09-29 13:37:39, Info                  CSI    000000b4@2023/9/29:11:37:39.236 CSI Transaction @0x2eb1bcd1330 destroyed2023-09-29 13:37:39, Info                  CBS    Exec: Store corruption found during execution, but auto repair is already attempted today, skip it.2023-09-29 13:37:39, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]2023-09-29 13:37:39, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800736b3 - ERROR_SXS_ASSEMBLY_NOT_FOUND]2023-09-29 13:37:39, Info                  CBS    WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.6252.1.2, status: 0x800736b3, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent2023-09-29 13:37:39, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]2023-09-29 13:37:39, Info                  CBS    Added C:\WINDOWS\Logs\CBS\CBS.log to WER report.

Answer 2

Hello RJ_167

Thank you for providing detailed information about the issue you are experiencing.

You have already tried several solutions, but none of them have been successful. In this case, I would recommend trying the following steps:

1. Run the Windows Update troubleshooter. This can help identify and fix any issues with the Windows Update service. You can access the troubleshooter by going to Settings > Update & Security > Troubleshoot > Windows Update.

2.Check your Windows Update history for any updates that are not installed.

3. Manually download and install the update from the Microsoft Update Catalog. This can bypass any issues with the Windows Update service. You can search for the update by its KB number (KB5030504) on the Microsoft Update Catalog website.

Best regards,

Hania Lian