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SOLVED: Unable to RDP windows 11 22h2 - using safe net tokens

Anonymous
2022-10-06T19:35:58+00:00

[Window Title]

Remote Desktop Connection

[Content]

An authentication error has occurred.

No credentials are available in the security package

Remote computer:

[^] Hide details [OK]

[Expanded Information]

Error code: 0x0

Extended error code: 0x0

Timestamp (UTC): 10/06/22 06:06:21 PM

Activity ID: 1f77dce5-0eed-4539-b4e0-28df25480000

Windows Server Remote and virtual desktops Remote desktop clients

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2022-10-06T21:21:31+00:00

    Most of these 'fixes' were the same and was suggesting to disable NLA - not a possibility.

    This ended up being a silly issue - Plugging in the gemalto smart card before the driver was installed. I uninstalled the software, removed the devices from device manager, reinstalled the software, replugged in the token, and now its working.

    Thanks for the suggestions.

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  1. Anonymous
    2022-10-06T19:38:27+00:00

    Yes. Its a known issue that rdp isn't working well for everyone with 22h2 :)

    You could see if this is the issue you're running into (it has a workaround posted) https://www.xda-developers.com/windows-11-version-22h2-remote-desktop-connection-problems/

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  2. Anonymous
    2022-10-06T20:10:27+00:00

    Hi The. I'm Greg, 10 years awarded Windows MVP, here to help you.

    Try these fixes for the errors:

    http://woshub.com/rdp-authentication-error-func...

    https://www.wintips.org/fix-remote-desktop-conn...

    https://blog.fmsinc.com/remote-desktop-authenti...

    https://www.youtube.com/watch?v=rPeZu65Hr-E

    Report back results for each step so I know what else to suggest.

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2022-10-06T20:31:05+00:00

    Yes. Its a known issue that rdp isn't working well for everyone with 22h2 :)

    You could see if this is the issue you're running into (it has a workaround posted) https://www.xda-developers.com/windows-11-version-22h2-remote-desktop-connection-problems/

    Thanks for the reply.

    I had already tried the UDP fix, to no avail.

    Checking on all the links from Greg, I will reply with results.

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  4. Anonymous
    2022-10-07T03:14:36+00:00

    I'm glad it's fixed.

    Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months.

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