Error code: 0x800704f8, What is this error. How to solve this error?

Question

Windows cannot access \10.2.77.10

Error code: 0x800704f8

You can't access this shared folder because your organization's security policies block unauthenticated guest access. These policies help protect your PC from unsafe or malicious device on the network.

This is error message showing, when I am trying to connect the system. Please tell me how to resolve this problem.

Answer 1

Hello ,

Thank you for posting in Microsoft Community forum.
This error message indicates that you are experiencing a security policy restriction when you try to access a shared folder because unauthenticated guest access is blocked. Here are some possible workarounds:

1. Make sure that your computer and the target computer are on the same network and can access each other.
2. In the Control Panel, go to Network and Sharing Center. Click on "Change advanced sharing settings". Make sure that the "Enable File and Printer Sharing" option is checked.
3. Press the Win + R keys, type secpol.msc, and press Enter.
   In Local Security Policies, navigate to Local Policies > Security Options.
   Locate Network Access: Sharing and Security Model for Local Accounts and set it to Guest Only or Classic.
   Restart your computer for the changes to take effect.
4. In the Network and Sharing Center, find Change advanced sharing settings.
   In the "All networks" section, find "Password protected sharing" and set it to "Off".
5. Make sure that Windows Firewall or any third-party firewall isn't blocking file sharing.
   You can temporarily disable the firewall to test if the firewall is causing the problem.
6. Make sure you're using the correct username and password to access the shared folder.
   If you have a user account on the target computer, use the credentials for that account to access it.
7. Make sure that the shared folder on the target computer is set with the correct sharing and security permissions.

I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.

Regards,
Jill Zhou