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Exchange 2016 ECP site will not load.

Anonymous
2023-12-14T18:37:13+00:00

I am migrating from an On Prem Exchange 2010 (in a hybrid configuration with 356) to an On Prem Exchange 2016 (also in a hybrid configuration with 356), but the ECP on the new 2016 server, after entering credentials into the login screen will not load, providing only:

"This page isn’t working right now

localhost can't currently handle this request.

HTTP ERROR 500"

I have tried recreating the site by using:
> Remove-OwaVirtualDirectory "EXDB2016\owa (Default Web Site)"

> New-OwaVirtualDirectory -WebSiteName "Default Web Site"

... but I still am unable to open the Exchange Admin Center ( https://localhost/ecp )

Windows Server Identity and access

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2023-12-14T18:42:53+00:00

    The error above was using the latest MS Edge web browser.

    Using the older Internet Explorer gives the following error:

    The website cannot display the page 

    HTTP 500

    Most likely causes:

    •The website is under maintenance.

    •The website has a programming error.

    What you can try:

    Refresh the page.

    Go back to the previous page.

    More information More information

    This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

    For more information about HTTP errors, see Help.

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  2. Anonymous
    2023-12-15T01:41:37+00:00

    Hello David Bebber,

    Thank you for posting in Microsoft Community forum.

    From the description above, I understand your question is related to Exchange.

    Since there are no engineers dedicated to Exchange in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.

    Here is the link for Q&A forum.
    Questions - Microsoft Q&A

    Click the "Ask a Question" button in the upper right corner to post your question and select "Exchange" tag or\and "Exchange Online" and any other tags related to your productions.

    I hope the information above is helpful.

    If you have any question or concern, please feel free to let us know.

    Best Regards,
    Daisy Zhou

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