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Not able to get recovery key of bit locker

Anonymous
2024-03-09T03:33:00+00:00

Hello, I'm having a problem with accessing my bitlocker recovery keys. Every time I go to manage my recovery key I get an error. I've tried doing it on multiple devices and networks. I don't know why this is happening. This is the message I receive " TraceID Something happened. Wait a bit, then try again. If this issue persists, contact us. "

Yes, I have waited and tried again. The only thing that changes is the traceID code. Please help me with this matter so I can use my laptop soon.

Windows Windows Client for IT Pros Devices and deployment Recovery key

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  1. Anonymous
    2024-03-11T03:25:16+00:00

    Hi PRATIK PARMAR2,

    this error message usually indicates that there is an issue with the Microsoft server that manages the recovery keys.

    To resolve this issue, I recommend that you try the following steps:

    1. Clear your browser cache and cookies, then try accessing the recovery keys again.
    2. Try accessing the recovery keys from a different browser or device.
    3. If the issue persists, wait for a few hours and try again later.
    4. If none of the above steps work, please contact Microsoft support (Global Customer Service phone numbers - Microsoft Support) for further assistance.

    Kind regards,

    Lei

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