rdp not working

Question

This computer can't connect to the remote computer.

Answer 1

Hello,

As outlined in the passage "To connect to a remote PC, that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, you must have network access to the remote computer (this could be through the Internet), and you must have permission to connect. For permission to connect, you must be on the list of users. Before you start a connection, it's a good idea to look up the name of the computer you're connecting to and to make sure Remote Desktop connections are allowed through its firewall." extracted from Enable Remote Desktop on your PC | Microsoft Learn

You may encounter connectivity issues due to:

1. The remote computer isn't powered on.
2. It lacks a stable network connection.
3. Remote Desktop functionality hasn't been enabled on the target machine.
4. Your network configuration doesn't allow access to the remote PC, which may require an internet connection if it's not on your local network.
5. You don't have the necessary permissions to connect; ensure you're listed as an authorized user.
6. The firewall on the remote computer might be blocking Remote Desktop connections; check if such connections are permitted.

For a successful connection, confirm that all prerequisites are met, including verifying the correct computer name and ensuring the firewall settings allow for Remote Desktop traffic.

Regards,

Karlie