2024-09 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5043050) - Error 0x800f0831

Question

Hi everyone,

I have this error about windows update on windows server 2019. Because of this, server doesn.t work properly.

2024-09 Cumulative Update for Windows Server 2019 (1809) for x64-based Systems (KB5043050) - Error 0x800f0831

Does anyone know how to resolve this?

Thanks!

Answer 1

Thanks, but this didn't solve my problem.

At the end, I run from backup and everything goes fine after that.

Answer 2

Hello,

Thank you for posting in Microsoft Community forum.

Based on the description, I understand your question is related to update failure.

When you try to install a Windows update, especially a cumulative update, you receive the following error message in WindowsUpdate.log: 0x800f0831. This issue is more likely to occur when there's no access to Microsoft Update.

This issue occurs because the update that can't be installed requires the manifest of a previous update package.

To fix the issue, use one of the following methods. Repair the component store with DISM commands, follow these steps:

1. Open an elevated command prompt and run these commands:

    DISM /ONLINE /CLEANUP-IMAGE /SCANHEALTH
   
    DISM /ONLINE /CLEANUP-IMAGE /CHECKHEALTH
   
    DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH
   
    Sfc /Scannow
   

2. Restart the device.
3. Retry the update installation.

Have a nice day. 

Best Regards,

Molly

Answer 3

Hello,

Thanks for sharing your solution, this may help others with same issue.

Have a nice day. 

Best Regards,

Molly

Answer 4

Thanks! Its working for me.