Hi Rocio,
Thank you for posting on the Microsoft Community Forum.
From the description above, I understand that your question is about Azure.
Sincethere are no developers working with Azure on this forum. For quick and efficient handling of your problem, I recommend asking your question again in the Q&A forum, where a dedicated technician will give you a professional and efficient answer.
Here is the link to the Q&A forum.
Q&A - Microsoft Q&A
Click the "Ask a question" button at upper right corner to ask your question, and select "Azure" tag and other tags related to your productions.
I hope the above information is helpful.
If you have any questions or concerns, please feel free to let us know.
All the best
Neuvi Jiang