Share via

Remote Desktop connection

Anonymous
2024-11-12T21:28:34+00:00

I have two PCs running on WIN OS 11. They are connected with ethernet wire. PC A 1.1.1.2 should connect to PC B 1.1.1.1. On PC B remote desktop is on with NLA function. Port used deafault 3389. User configuerd also to connect. Firewall is turned off. PC A not able to Connect to PC B using RDC. Can you please help me to resolve this mysterious event in window life?

WIRESHARK capture from PC B:

443 2211.929331 1.1.1.2 1.1.1.1 TCP 66 60869 → 3389 [SYN] Seq=0 Win=64240 Len=0 MSS=1460 WS=256 SACK_PERM=1

444 2211.929394 1.1.1.1 1.1.1.2 TCP 54 3389 → 60869 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0

445 2212.442842 1.1.1.2 1.1.1.1 TCP 66 [TCP Retransmission] 60869 → 3389 [SYN] Seq=0 Win=64240 Len=0 MSS=1460 WS=256 SACK_PERM=1

446 2212.442888 1.1.1.1 1.1.1.2 TCP 54 3389 → 60869 [RST, ACK] Seq=1 Ack=1 Win=0 Len=0

***moved from Windows / Windows 11 / Internet and connectivity***

Windows Windows Client for IT Pros Remote and virtual desktops Remote desktop services and terminal services

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments
Accepted answer
  1. Anonymous
    2024-11-13T10:21:00+00:00

    Hello,

    Thank you for posting in the Microsoft community forum.

    From the information you have provided, PC B is responding with an RST (reset) packet, which means PC B is rejecting the connection.

    You mentioned that you have turned off the firewall for testing, it is recommended that you also pay attention to the following configuration:

    1. On PC B, choose Settings > System > Remote Desktop. The Enable Remote Desktop switch is enabled.
    2. You mentioned that user rights have been configured. It is recommend that you check again your local account has been added to the Remote Desktop Users group.

    1. Temporarily disable network-level authentication (NLA) test connections.
    2. Use the netstat tool to check the listener status on the terminal server.

    Finds an entry for the port number (3389) assigned to RDP. The port should appear in the list and be in Listening state.

    At the command prompt, type "netstat -a" and then press Enter.

    For more information, please refer to: Troubleshoot establishing Terminal Services session - Windows Server | Microsoft Learn

    I hope this helps. If you have any follow-up questions, please contact us.

    Best regards

    Jacen

    1 person found this answer helpful.
    0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-11-14T14:39:18+00:00

    It is the best short explanation I have ever seen. Thank you.

    0 comments