Hello,
If the VPN logs in the system are not detailed enough, you may need to capture traffic packets to troubleshoot the cause., you can use the built-in Microsoft Network Monitor tool. Here are the steps to follow:
- Download and install Microsoft Network Monitor from the Microsoft website.
- Open Network Monitor and start a new capture.
- In the Capture tab, select the network interface that is connected to the VPN.
- Click on the Start button to begin the capture.
- Reproduce the issue by attempting to establish the VPN connection.
- Stop the capture and filter the results by the IP address of the remote VPN endpoint.
- Look for any packets related to the VPN connection and analyze them to determine the cause of the issue.
Best regards
Zunhui