Lock screen via Microsoft Remote Desktop shows no way to sign in

Question

Hi there,

On one of my Windows 11 Pro machines, I am having a strange problem:

• I successfully connect via Microsoft Remote Desktop (for macOS) and the session is automatically signed in.
• When I'm away for a while, the machine switches to the lock screen but there are no buttons or text fields to "relogin" again.
• Sending Ctrl-Alt-Del or Ctrl-Alt-End from the host machine doesn't bring up a sign-in dialog.
• The machine has no camera and Windows Hello is not configurable.
• Currently the only way of attaching to the session again is to close the connection and reconnect.
• I could potentially change "If you've been away, when should Windows require your I sign in again?" setting to "Never" in Settings > Accounts > Sign-in options but I'd rather leave it as it is.

Any idea?

***moved from Windows / Windows 11 / Settings***

Answer 1

Hello all,

I used WireShark to look what is flowing on my network and I found solution.
It is working on all of my affected computers - nearly 20, and half of them are
on terminal on different Server systems - so may be it will work for you also.

The problem is bugged/unstable/whatever RDP network detection for quality
and connectivity or something related to it in systems based on Windows 11 core.
Did not encounter this problem on systems based on Windows 10 core.

So you must do two things, to get rid of the problem. First is IMPORTANT second is OPTIONAL, but is better to set it,
you will get rid of problems with speed and picture quality changes as you work.

1. IMPORTANT: Disable "Turn off Connect Time Detect and Continuous Network Detect"
This can be done by running gpedit.msc (elevated) (on domains tell admin to do it on domain LVL) and go to
Local Computer Policy
**Computer Configuration
****Administrative Templates
******Windows Components
********Remote Desktop Services
**********Remote Desktop Session Host
************Connections
, there find policy: "Select network detection on the server" and set it to ENABLED
and from dropdown list under, select "Turn off Connect Time Detect and Continuous Network Detect".
Than you must force the update of group policy by: "gpupdate /force"
No restart needed while you force the policy update with success.
Picture is in Czech, but follow previous instructions.

2. OPTIONAL: Change Quality settings in RDP Client APP and do not use Automatic, but select one. For me (I am still on good connection) "high speed wide..." is best. But select best for you and change the quality options as you need and want. Picture is in Czech but it is the EXPERIENCE tab (second from end) in english.

Hope this helps to you.

RDP really needs you attention Microsoft.

Answer 2

I have two machines running the same retail build of win 11 pro 24H2 up to date on all Windows Updates, I hadn't used RDP for three weeks but this week found this bug happening to me. I only use local accounts so I don't believe Microsoft Accounts should be the issue.

I have an MS account on the machines that has only been used to register the OS license, it is logged into on average once a year.

Answer 3

This error started happening to me this month and I am not logging in with Microsoft accounts. I have a Microsoft account available for licence management but it is logged into roughly once a year. Only local accounts are used physically at the machines, and only local account login details are used over RDP.