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Running 27686 build and my HP 2700 network printer won't work.

Anonymous
2024-08-27T00:38:46+00:00

I restarted the printer twice and rebooted laptop three times. I was able to print a half of last page and then it said the printer had an error. My spouse prints my daughter chore list every day. She runs an older Dell laptop running an older build.

Any suggestions?

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  1. Anonymous
    2024-08-27T08:07:44+00:00

    Hello,

    Thank you for posting in the Microsoft community forum.

    According to your description, in Windows Preview Version 27686, the document in the network printer list will not print completely, which may be because the printer's driver is corrupted or incorrect.

    You can try  to update or reinstall the correct printer driver on the client computer. Refer to this article for specific steps:

    How to download and install the latest printer drivers - Microsoft Support

    If the print is still abnormal after updating the driver, please continue to contact us. It is recommended that you look for any error messages related to the print service in advance in the Event Viewer. Before the query, choose View > Display Analysis and Debug Logs.

    I hope this helps.

    Best regards

    Jacen

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