Hi RMack,
Thank you for your reply. I suggest you open cmd as an administrator and run the following command to check if there is a file system error.
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
In addition, in order to check whether the problem is related to the influence of third-party applications, it is recommended that you open the computer in clean mode for testing.
How to perform a clean boot in Windows - Microsoft Support
Best Regards
Zunhui