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Windows 11 Enterprise
USB device charging crashes
Screen lock crash
***Move from Windows / Windows 11 / Windows update***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.
Hello,
Thank you for posting in Microsoft Community forum.
Based on the description, I understand your question is related to KB5048685, you can try install the latest released January update for win 11 23H2, which is KB5050021, then check the machine status.
January 14, 2025—KB5050021 (OS Builds 22621.4751 and 22631.4751) - Microsoft Support
Have a nice day.
Best Regards,
Molly
