Issue Installing 2024-07 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems (KB5040437)

Question

Hi,

I am facing issue installing 2024-07 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems (KB5040437) and a look into the CBS log shows the below. Can anyone point out if I may need to download and install the KB for Microsoft-Windows-DataCenterBridging-Opt-Package~31bf3856ad364e35~amd64~~10.0.20348.1.31dcbbcbf6b4ce1ad989d5229914235e ? if yes, which KB might that be?

2024-08-12 09:42:10, Error CSI 00000590 (F) STATUS_SXS_ASSEMBLY_MISSING #5193788# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]

2024-08-12 09:42:10, Error CSI 00000591 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #5193654# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-DataCenterBridging-Opt-Deployment, version 10.0.20348.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Microsoft-Windows-DataCenterBridging-Opt-Package~31bf3856ad364e35~amd64~~10.0.20348.1.31dcbbcbf6b4ce1ad989d5229914235e', rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]

2024-08-12 09:42:10, Info CBS Failed to pin deployment while resolving Update: Microsoft-Windows-DataCenterBridging-Opt-Package~31bf3856ad364e35~amd64~~10.0.20348.1.31dcbbcbf6b4ce1ad989d5229914235e from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

2024-08-12 09:42:10, Info CBS Failed to bulk stage deployment manifest and pin deployment for package:Microsoft-Windows-msmq-powershell-Opt-WOW64-Package~31bf3856ad364e35~amd64~~10.0.20348.558 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

Answer 1

Hello Steven Lum,

thank you for posting on the Microsoft Community Forums.

The error code 0x80073701 signifies "ERROR_SXS_ASSEMBLY_MISSING", which indicates that the update process is failing because a certain assembly is missing. Specifically, the CBS log indicates that the Microsoft-Windows-DataCenterBridging-Opt-Package could not be pinned or found. To resolve this, you may need to manually download and install the specific KB that includes the Microsoft-Windows-DataCenterBridging-Opt-Package. Based on the version and architecture mentioned, you should look for a KB that matches ”10.0.20348.1“ for ”amd64“. To do this, you can try the following steps:

1. Check the Microsoft Update Catalog: Visit Microsoft Update Catalog and search for updates related to your server version and architecture. Look for any updates that might include the missing package.
2. Install the Latest Servicing Stack Update (SSU): Ensure that you have the latest SSU installed for your server version. Sometimes, installing the latest SSU can resolve issues with missing components.
3. Run the System Update Readiness Tool: This tool can help fix issues that might prevent Windows updates from installing.

Best regards,

Lei

Answer 2

Thanks Lei,

I have already tried DISM upteen times and does not help to resolve anything. I have tried all the search words but the results either came up none or irrelevant to Microsoft-Windows-DataCenterBridging-Opt-Package.

Any further help is much appreciated.

Thanks

Steven

Answer 3

Hello Steven Lum,

I'm sorry, you may need to contact Microsoft support for further assistant.

Here is the link: Global Customer Service phone numbers - Microsoft Support.

Answer 4

I have the same error with the same update