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I need bitlocker recovery key. Please hel

Anonymous
2024-09-29T12:58:45+00:00

My device (labtop) is connected to my Microsoft account and when I search for the bitlocker recovery key i found that (You don't have any BitLocker recovery keys uploaded to your Microsoft account) but I purchase the labtop with widows installed. Now need bitlocker recovery key. Please help

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Windows | Windows Client for IT Pros | Devices and deployment | Recovery key

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  1. Anonymous
    2024-10-04T02:00:08+00:00

    Hello  Trading Team，

    Thank you for posting in Microsoft Community forum.

    I'm sorry to hear you're having trouble accessing your BitLocker recovery key. Here are some steps you can take to try and retrieve it:

    1. Check Other Accounts: BitLocker recovery keys can sometimes be stored in different Microsoft accounts. Make sure you're signed in with the same Microsoft account that was used to set up BitLocker.
    2. Check Physical Documentation: If you purchased your laptop from a retailer, the BitLocker recovery key might be printed on a piece of paper that came with the packaging.
    3. Check USB Drives: Sometimes, the BitLocker recovery key is saved to a USB drive. Check any USB drives you might have used with the laptop.
    4. Check in Azure Active Directory: If your laptop was provided by your workplace or school, the recovery key may be stored in Azure Active Directory. Contact your IT administrator for assistance.
    5. Search for a Backup: If you chose to save your BitLocker recovery key to a file, it might be stored on another drive, in another email account, or even printed somewhere.
    6. Contact the Manufacturer: Occasionally, the manufacturer might have a copy of the BitLocker key, especially if you did not reinstall Windows yourself and it came pre-configured with BitLocker.

    If none of these methods work, you may be left with limited options. BitLocker is designed to keep data secure, and without the recovery key, it can be very difficult to access the encrypted data. Unfortunately, Microsoft support typically cannot assist in recovering data if the key is lost. 

    I hope the information above is helpful.

    If you have any question or concern, please feel free to let us know.

    Best Regards,

    Haijian Shan

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