Hello,
Thank you for posting in Microsoft Community forum.
Based on the description, I understand your question is related to BSOD Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION.
The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This stop code indicates that executing code had an exception, and the thread that was below it, is a system thread.
This can happen because a NULL pointer dereferenced or a random incorrect address was accessed. This in turn can be caused by memory being freed prematurely, or data structure corruption.
Run driver verifier to check drivers: Driver Verifier - Windows drivers | Microsoft Learn
You can refer to this article to check the detailed trouble-shooting:
Bug Check 0x3B SYSTEM_SERVICE_EXCEPTION - Windows drivers | Microsoft Learn
Have a nice day.
Best Regards,
Molly