Win 11 Endpoints not updating via SCCM

Question

We are testing Windows 11 devices. We have SCCM but we noticed that endpoints are not updating.

We have group policy for all endpoints to only take updates from SCCM.

The other policies we use are:

• Enable Client-side targeting – set to enabled
• Configure Automatic Updates – set to disabled

All policies related to windows updates are set to not configured.

With the current policies none of the endpoints seem to update via SCCM.

We have worked with our MSP and provided them logs and the outcome from this was suggested to use a regkey: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate\AU\UseUpdateClassPolicySource

DWORD set to 1.

With a sample of 3x endpoints we can see that endpoints now update. But I am concerned where the endpoints are receiving updates from.

Because when I check in CCM logs it does not show that the updates are coming from SCCM. But rather updates are being downloaded into Software Distribution which is traditionally used by Windows Update service via the internet.

What I want to know is do we need to use this regkey to update future Win 11 endpoints as we will be very soon refreshing our estate onto Win 11?

Also want to confirm with this regkey would this be forcing endpoints to only receive updates from SCCM rather than from the internet?

Answer 1

Hello Samuel_Tegria,

thank you for posting on the Microsoft Community Forums.

Based on the description, I understand that your issue is related to SCCM.

Since there are no engineers dedicated to SCCM in this forum. In order to be able to deal with your questions quickly and efficiently, I recommend that you repost your questions in the Q&A forum, where there will be a dedicated engineer to provide you with a professional and effective response.

Here is a link to the Q&A forum: https://learn.microsoft.com/en-us/answers/questions/

Have a nice day.

Best regards,

Lei

Answer 2

We are testing Windows 11 devices. We have SCCM but we noticed that endpoints are not updating. Most of them have not been updated for the past 3 months this began around Nov 2023.