My developer account on Partner Center was removed suddenly!

Question

Hello. I’m an individual developer for Microsoft apps since the old days of Windows Mobile 6.5 , Windows Phone, Windows 8,8.1 , 10 and now 11.

I’m a registered individual developer since 2008 (yeah, that’s correct, 16 years).

I have published over 50+ different applications for different platforms. Windows desktop, MS Edge extension developer, Azure dev etc…

Since last month, I received some app removal of some old apps I had in MS Store (all of them 100%).

After a communication with the report app team they explained what I must don’t do and I started updating the problematic apps according their instructions.

But, suddenly, yesterday a got an email that my account is removed and to read the ADA (application developer agreement).

I already contact by email the reportapp Team to try to fix this and to restore my account.

Can someone from MS explain to me this “behavior “ . Is this something personal against me? I don’t make any problems, I just dev apps , focus only on MS products, and provide them almost always for free, without any subscriptions or costs. I have build a personal ecosystem around my partnership with MS . Developing but using also Azure monthly subscriptions (heavily costed).

My developer name: Mobility in life applications

Account type:  IndividualPublisher IDs Seller ID:********

User Id:********

Windows publisher ID:Mobility in Life applications

Answer 1

Have a look at:

Restore a suspended Partner Center account | Microsoft Learn

Or try the support over there: https://partner.microsoft.com/support