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Dell Windows 11- I entered the correct Bitlocker key and my computer rebooted and now it wont turn back on

Anonymous
2024-07-30T18:45:38+00:00

Its been plugged into power for over half an hour and every time I press the power button it flashes but the screen stays black.

***moved from Windows / Windows 11 / Recovery and backup***

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  1. Anonymous
    2024-08-01T13:49:01+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Is the computer a desktop or a laptop?

    Is there a mouse pointer or text while the screen remains black?

    Have you updated the operating system?

    You can try to remove the power cable, then press the power button for 8 seconds, then press the power button again to check whether you can enter the system normally.

    Best Regards,

    Wesley Li

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