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Windows Recall disappeared when updated Windows license

Anonymous
2024-12-16T11:28:54+00:00

I have Copilot+PC ARM Surface Laptop with Snapdragon, and I recently updated the license to Windows 11 Enterprise, version 24H2 with OS build 26120.2702. While everything went fine, the Recall disappeared from the system, and there are no settings in Privacy for it either, or anything related to it in Windows components. Is there a way to re-enable it, or install it somehow on Enterprise licensed PC, or do I need to downgrade back to Home edition? That seems a bit troublesome if so, as I want to use this PC for work.

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  1. Anonymous
    2024-12-18T01:00:45+00:00

    Hello

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to Windows Recall.

    Since there are no engineers dedicated to this topic in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.

    Here is the link for Q&A forum.

    Questions - Microsoft Q&A

    Click the "Ask a Question" button in the upper right corner to post your question and select any tags related to your productions.

    Thank you for your understanding and support. If you have any question or concern, please feel free to let us know.

    Have a nice day.

    Best Regards,

    Molly

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