Hi Henry Banal
Thank you for posting in Microsoft Community forum.
Based on the description, I understand your question is related to ADFS.
Since there are no engineers dedicated to ADFS in this forum. In order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.
Here is the link for Q&A forum.
Questions - Microsoft Q&A
Click the "Ask a Question" button in the upper right corner to post your question and select " Active Directory Federation Services " tag.
Thank you for your understanding and support. If you have any question or concern, please feel free to let us know.
Have a nice day.
Best Regards,
Hania Lian