Issue with KB5041773 update

Question

I recently updated my Windows Server 2016 Standard, and after installing security update KB5041773, my server keeps rebooting automatically. I tried to uninstall this update, but it doesn't seem to work. Can anyone assist me in fixing this issue?

Answer 1

Hello Varunprakash Shanmugam,

thank you for posting on the Microsoft Community Forums.

To resolve this issue, here are some steps you can try:

1. Run Windows Update Troubleshooter:
   • Open Settings and go to "Update & Security -> Troubleshoot".
   • Run the "Windows Update" troubleshooter and apply any recommendations.
2. Boot into Safe Mode:
   • Restart the server.
   • During the boot process, press F8 (or Shift + F8) to access the Advanced Boot Options menu.
   • Select "Safe Mode" and see if the problem persists in this mode.
3. Use System Restore:

• Boot into Safe Mode.
• Go to Control Panel -> System and Security -> System -> System Protection.
• Click on "System Restore" and choose a restore point prior to the installation of KB5041773.

Hope it helps.

Best regards,

Lei

Answer 2

Did the issue stop after the KB was uninstalled? I have the same issue

Answer 3

I tried to restore the previous update from safe mode, but it kept restarting repeatedly, so I just reinstalled the OS and did not install that specific update alone.

Answer 4

There is a known issue and a fix. Please refer to the below link: https://support.microsoft.com/en-us/topic/august-13-2024-kb5041828-monthly-rollup-7e0dccac-5746-4cac-b413-8f9182a625d0

Hope that helps.

Answer 5

There is a known issue and a fix. Please refer to the below link: https://support.microsoft.com/en-us/topic/august-13-2024-kb5041828-monthly-rollup-7e0dccac-5746-4cac-b413-8f9182a625d0

Hope that helps.

Unfortunately neither of those issues are what we are experiencing. Its just booting windows normally. No dual boot or linux involved.