Redirect to https://www.microsoft.com/en-US/

Anonymous
2024-04-06T02:45:30+00:00

Trying to log onto remote desktop from work like I've done for the last 5 years. Now, no matter what web browser I use, it just redirects me to https://www.microsoft.com/en-US/

Can someone please help?

Windows Windows Client for IT Pros Remote and virtual desktops Remote desktop services and terminal services

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  1. Anonymous
    2024-04-08T08:03:36+00:00

    Hello,

    It might be an issue with the URL you’re using to access the Remote Desktop web client. Make sure you’re using the correct URL provided by your admin.

    Additionally, it is necessary to check your browser's configuration. Here are some steps:

    1. Clear your browser cache and cookies.
    2. Disable all browser extensions.
    3. If you’re using Microsoft Edge, you can try resetting it in Edge Settings > Reset. The same applies to other servers.
    4. If none of the above steps work, you might want to reinstall your browser.

    I hope this helps.

    Regards

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  2. Anonymous
    2024-04-08T17:18:37+00:00

    Thank you for the reply, but as I said, it happens with all browsers; firefox, chrome and Edge. So it sounds like an issue with the URL itself or some sort of virus on my computer.

    Cheers

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