Recovery drive for Surface 3- which to choose?

Anonymous
2024-05-27T20:23:51+00:00

I just found my Surface laptop 3 inn my storage unit- Turbed it on and it's asking me for a bitlocker key- It has been a week and I cannot locate my bitlocker key anywhere! I remembered reading that I could use a recovery image to wipe the drive- which I have no problem doing- The only thing is that when I enter the info in the Microsoft site to download the RI - it's given me 6 options - which do I choose? Please don't say the latest one because i ljusr read that Itvwoukd be best to figure out which one is the original version of Windows 10 Pro- I know that it's an earlier one because it only has (1) usb-C port and that is it-

Surface Laptop 3- 1867

Intel- core i5/8/256

Any help would be appreciated!

Thanks in advance -

***moved from Windows / Windows 10 / Windows update, recovery, and backup***

Windows Windows Client for IT Pros Devices and deployment Recovery key

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  1. Anonymous
    2024-05-30T01:13:51+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to surface.

    When you see a list of available recovery images. Since you mentioned that your Surface Laptop 3 originally had an earlier version of Windows 10 Pro, you’ll want to select the recovery image that corresponds to that version.

    If you’re unsure, you can try to identify the closest match based on the release date or version number. Look for the one that aligns with the time when your laptop was first purchased.

    reference link:

    Surface Recovery Image Download - Microsoft Support

    Have a nice day. 

    Best Regards,

    Molly

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