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Can not access my NAS through Explorer WIN 11 Pro

Anonymous
2025-01-06T16:55:32+00:00

Windows 11 Pro Version 24H2 OS build 26100.2605
Can not browse files on my NAS with Explorer. NAS recognize by the machine but can not access it on the NAS. In the past, I can do that with no problem. I did get assistance from Microsoft the second time but cannot retrace the sequence and the path to the assisted Webpage again. I try to find out and reach this page, i.e.

Prior to this request for help. My case was recognized as case number 7061678540. Can somebody in the Microsoft Support help, please?

***Move from Windows / Windows 11 / Files, folders, and storage ***

Windows Windows Client for IT Pros Networking Network connectivity and file sharing

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2025-01-07T07:37:27+00:00

    Hello,

    If your system is windows 11 24H2 version I suspect the problem may be caused by SMB signature. I recommend that you open PowerShell as an administrator and run the following command to disable SMB signing and restart your computer to see if you can fix the problem:

    Set-SmbClientConfiguration -RequireSecuritySignature $false

    Set-SmbServerConfiguration -RequireSecuritySignature $false

    Control SMB signing behavior | Microsoft Learn

    Best Regards

    Zunhui

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