Hello
Thank you for posting in Microsoft Community forum.
It seems you are experiencing issue with update Clevershare, but as a Microsoft forum, it mostly provide information with Microsoft products and services
Since there are no engineers dedicated to Clevershare software in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question to Clevershare directly.
Have a nice day.
Best regards,
Molly