Please send me the bitlocker code because I don't have it.

Question

Hi,

I have a request to send Bitlocker code because I don't have it in my Microsoft account. BitLocker has been automatically enabled on my laptop. I don't have the code in my Microsoft account. I've never had any problems with my laptop. I've never seen this code in person and haven't even had a chance to secure it. This is the first time I have had such a serious problem. I can't restore my laptop to factory settings because it contains very important things that I need for my work. Please help. Please send your answer as soon as possible. My contact email: ___@___.___

***moved from Windows / Windows 10 / Bezpieczeństwo, prywatność i konta***

Answer 1

Hi Kacper Paczkowski,

When you enable BitLocker encryption, a BitLocker Key is generated, which is used to unlock the encrypted hard drive. If you forgot your BitLocker Key, you could use the BitLocker Recovery Key to unlock your hard drive. The BitLocker Recovery Key is a 48-bit number or letter combination that can be generated or backed up when BitLocker encryption is enabled.

For the details about how to find your BitLocker Recovery key, please see Finding your BitLocker recovery key in Windows - Microsoft Support.

If you are still unable to find the recovery key, you may need to contact Microsoft Support team (Contact Us - Microsoft Support) for further assistant.

Important:  Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Hope it helps.

Kind regards,

Lei