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Request Id: 56e07787-9bd5-4a2d-ae62-fc81af5f6d00
Correlation Id: c0ac0e60-3ae2-4826-985c-26b7d619170a
Timestamp: 2025-03-04T15:09:13Z
Message: AADSTS90036: An unexpected, non-retryable error stemming from the directory service has occurred.
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Hello caosu,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet.
Please confirm if you have added and verified Microsoft Account as guest in to your tenant?
In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Hello caosu,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Hello caosu,
Thank you for posting your query on Microsoft Q&A.
The username and password are verified against the identity provider (IDP) to which you are sending the authentication request. If the IDP doesn't contain the username & password for the specified user account, the authentication fails.
For the Guest/External users, the credentials are stored in their home tenant and not in the guest tenant. Guest users have an attribute named altSecID which contains the information about the home tenant of the user to facilitate the authentication
Please confirm if you have added your Microsoft account to the tenant as guest user and verified
Hello caosu,
Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know
Hello caosu,
Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.