Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Issue Restoring Microsoft Authenticator and Recovering Access to Admin Center
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Andre Dutra
5
Reputation points
Hello,
I am having trouble accessing the Microsoft 365 Admin Center because I lost access to Microsoft Authenticator and cannot authenticate my administrator account. I would like to know how I can restore MFA (multi-factor authentication) or recover access to my admin account.
I have already tried the available alternative methods, but without success. Is there a way to reset multi-factor authentication or receive support for account recovery?
I look forward to your guidance. Thank you!
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