Azure DevOps BurnDown Chart not working as it is supposed to

Question

I am currently using Azure Analytics on Azure DevOps to track our burndown chart. While the burn-down is displayed correctly, I’ve noticed that the remaining hours seem to always reflect the total hours for active tasks, not taking into account the completed hours at all. This results in an incorrect burn-down calculation.

We are tracking the burn-down based on the Sum of Original Estimate, and we expect that the completed hours should be subtracted from the original estimate as the work progresses. However, this doesn’t seem to be happening.

Could you please clarify whether this is expected behavior? If not, could you advise on how we can fix this issue?

Answer 1

Hi @Danial Abdullah ,

It looks like your Azure DevOps burndown chart isn’t subtracting completed hours correctly. This usually happens if the chart is based on Original Estimate instead of Remaining Work.

To resolve the issue,

Verfiy field updates:

• Ensure your team updates the Remaining Work field as they log completed hours.
• If tasks are marked Completed but the Remaining Work field isn’t updated to 0, the burndown won’t decrease as expected.

Check Burndown Chart Configuration

• By default, burndown charts track Remaining Work, not Original Estimate.
• Go to Analytics Views > Burndown Chart Configuration and make sure the chart is configured to subtract completed hours from Remaining Work instead of just displaying active tasks.

Hope this helps.

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