I am getting 500 Backend returned unexpected response error

Question

I was using Azure Open AI and it all use to work good all of sudden now I am getting this error and Microsoft is not havening any support on their portal for this.

InternalServerError: 500 Backend returned unexpected response. Please contact Microsoft for help.

at APIError.generate (/home/shiv/Desktop/personal/cta/ctagenerator_server/node_modules/openai/error.js:66:20)

at AzureOpenAI.makeStatusError (/home/shiv/Desktop/personal/cta/ctagenerator_server/node_modules/openai/core.js:275:33)

at AzureOpenAI.makeRequest (/home/shiv/Desktop/personal/cta/ctagenerator_server/node_modules/openai/core.js:318:30)

at process.processTicksAndRejections (node:internal/process/task_queues:95:5)

at async azureStructureDataWebsiteScraper (/home/shiv/Desktop/personal/cta/ctagenerator_server/lib/azure_openai.js:419:20)

at async structureDataWebsiteScraper (/home/shiv/Desktop/personal/cta/ctagenerator_server/controllers/aiagents/index.js:1028:28) {

status: 500,

headers: {

'apim-request-id': '13ddc5c9-30f5-4789-b2f7-047b0b557319',

'content-length': '125',

'content-type': 'application/json',

date: 'Fri, 07 Mar 2025 12:23:21 GMT',

'strict-transport-security': 'max-age=31536000; includeSubDomains; preload',

'x-content-type-options': 'nosniff',

'x-ms-client-request-id': '13ddc5c9-30f5-4789-b2f7-047b0b557319',

'x-ms-region': 'East US',

'x-ratelimit-limit-requests': '20',

'x-ratelimit-limit-tokens': '20000',

'x-ratelimit-remaining-requests': '17',

'x-ratelimit-remaining-tokens': '19952',

'x-request-id': 'b63317e9-8553-4c6c-bb3e-63ca2a7fd8a0'

},

request_id: 'b63317e9-8553-4c6c-bb3e-63ca2a7fd8a0',

error: {

code: 'InternalServerError',

message: 'Backend returned unexpected response. Please contact Microsoft for help.'

},

code: 'InternalServerError',

param: undefined,

type: undefined

}