my account is hacked

Simas Usvaltas 35 Reputation points
2025-03-08T17:57:16.8766667+00:00

my account got hacked and change everthing on my account cant sign in and i dont know the info and the recovery account doesnt work please help

account email: <Mod remove PII>.fumesmail.com

how i know it ? my xbox said it

Outlook | Web | Outlook.com | Account management, security, and privacy
{count} votes

1 answer

Sort by: Most helpful
  1. Schneider, Tobias 2,135 Reputation points
    2025-03-24T15:40:17.84+00:00

    Hello Simas Usvaltas,

    since your Microsoft account has been hacked and you no longer have access, you should take the following steps immediately:

    1. Reset your password

    Try to reset your password:

    Go to Microsoft Account Recovery

    Enter your email address or phone number and follow the instructions

    2. Fill out the recovery form

    If your recovery account is not working, use this form:

    Microsoft account recovery form

    Tip: Provide as much information as possible (old passwords, contacts, subject lines of emails sent, etc.) so that Microsoft can identify your account.

    3. Contact support

    If the form does not help, contact Microsoft Support directly:

    Microsoft Support

    Select “Account & billing” → “I can't sign in”.

    4. Report the hack to Microsoft

    If your account has been compromised, report it here:

    Microsoft abuse report


    If this is helpful, please accept the answer. Thank you.


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.