I am in Canada, but I have a client in Australia who want to use voice ACS. How do I do this?

Question

As the title says, I am building some voice AI agents. I have a client in Australia who wants to use my services. I am currently based internationally and the client of course wants an Australian phone number so there are no long distance charges.
I have reviewed the restrictions regarding purchasing Australian numbers. I have a partner/associate in Australia who is onboard with assuming the Australian billing address responsibility. I would like to have everything under a single tenant.
Currently, I am just not clear on the correct way to go about this, while being cost conscious. Is there a way to add a separate billing profile to my existing tenant, or do I need to create a new tenant perhaps with the assistance of my Australian partner/associate?

Answer 1

Hello Josh R,

Thanks for your question

Based on Phone number management for Australia it would be better to use your associates billing information to meet compliance requirements.

You can also contact billing support here for free to get billing requirements:

https://azure.microsoft.com/en-us/support/create-ticket

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola