How to sign in with a personal account in Hololens 2 setup

nishi kazuki 1 Reputation point
2021-01-06T08:38:25.58+00:00

I want to register with my personal account in Hololens2 setup, but I can't sign in with my personal account because I set up my work account first. I want to switch to private ownership, but I can't return from the work account selection screen. What should I do?

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  1. QuantumCache 20,271 Reputation points
    2021-01-12T14:36:27.517+00:00

    Hello @nishi kazuki

    HoloLens 2 device and developer support isn’t onboarded to Microsoft Q&A. Customers can submit questions to Microsoft support at https://aka.ms/hlsupport ( direct link: https://support.microsoft.com/en-us/supportforbusiness/productselection?sapid=e9391227-fa6d-927b-0fff-f96288631b8f ).

    FYI reset instructions for HoloLens 2 are at https://learn.microsoft.com/en-us/hololens/hololens-recovery

    Please comment in the below section if you have any further questions.

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