My certification expired and I had personal issues so I couldn't renew it on time

Abdelrahman Kamaleldine 0 Reputation points Microsoft Employee
2025-03-13T11:52:54.9366667+00:00

Hi team,

I had a personal issues related to my son so I couldn't renew my certification on time.

Please support to extend the renewal window instead of taking the exam again.

Best Regards,

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
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  1. simo-k 5,485 Reputation points
    2025-03-13T12:03:02.8966667+00:00

    Microsoft Q&A(en-us) does not support Microsoft certifications.
    Please ask questions about Microsoft certifications in the dedicated community below
    Training, Certification, and Program Support Community
     ├ Microsoft Certified Trainer
     └ Microsoft Credentials

    0 comments No comments

  2. LiweiTian-MSFT 25,200 Reputation points Microsoft External Staff
    2025-03-14T01:24:45.81+00:00

    Hi @Abdelrahman Kamaleldine

    Per our expiration policy, after a Certification expires, it can no longer be renewed through the renewal assessment available on Microsoft Learn. In that case, candidates must complete all the Exams required to re-earn said Certification.

    For more information on our renewal policy, please visit the article: Renew your Microsoft Certification - FAQ | Microsoft Learn.


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