workitems never show up in my boards

Question

My boards remain completely empty. I created several work items of several types, but none ever appears in boards.

If I go to Work Items > new work item and create one, it never shows up in my board.

If I go to the board, and create a new work item via new column > new item, then it shows up in the board, and I can move it around over columns as expected. However, as soon as I leave the board to go to another azure devops page, and then come back to the board, the board is completely empty again and the just created work item has magically disappeared. I don't understand this at all. It is clear that this is unworkable.

I tried it with all sort of work items: bugs, user stories, features, epics, tasks. No avail.

I'm using an Agile workflow type.

Answer 1

It is possible that when you created the user story, it is assigned to the default area or iteration. When that happens, you will not find the ticket in you board. Even if you had it assigned to you, you will only find it in the new work items list, not in the board. To fix this, you can open up the user story and make sure you fill the iteration field with the right iteration.

Another reason this is happening is if you had assigned the ticket to yourself and the current sprint or iteration, it is possible that the current spring is not selected in the board. This means if you have selected a different iteration in your board filter, then the user story will disappear once you refresh the page. Ensure you click the filter and make sure you have selected the right/current iteration to have the user story disapply in your board.