Why does your services stop working in the middle, and suddenly when we replace the api key from the with the second one, Boom! its up again?????

Question

I had a AI search set up.
completed the backend and went to the front end, then realized there is a bug, tried to find it in the front-end then back end,
found-out the AI search is raising an error. Tried to see if something was wrong logically,
finally replaced the API key with, the secondary key.
why was this happening?

Answer 1

Hi Aditya patil,

While working on the backend and identifying an issue with the AI search, it was found that the root cause was related to API key authentication. API keys are used to verify and authenticate requests between your application and external services, such as the AI search service in this case.

The primary API key may have expired, become invalid, or been restricted due to exceeding usage limits, which likely caused the service to stop working unexpectedly.

When you swapped the primary API key with the secondary one, it worked because the secondary key was still active and had the necessary permissions, allowing the requests to go through without any issues.

https://learn.microsoft.com/en-us/azure/search/search-security-api-keys?tabs=rest-use%2Cportal-find%2Cportal-query

API keys usually have restrictions on the number of requests that can be made within a specific time frame (such as per minute, hour, or day). If these limits are surpassed, the API will cease to accept requests from that key.

• Set up logging for your API requests, including the responses you get from the AI search service. This helps you quickly identify if an API key fails and take action right away.

Make sure your application is set up to handle API failures smoothly. For instance, if the primary API key stops working, your system can automatically switch to the secondary key and retry the request without needing any action from the user.

Please accept as "Yes" if the answer provided is useful, so that you can help others in the community looking for remediation for similar issues.

Let me know if you have any further Queries.