I want to extract the possible causes detailed JSON from the Azure Informatica health triage module.

Question

I want to extract the possible causes detailed JSON from the Azure Informatica health triage module.

Clement Sutjiatma 0

The current response from the triage module for the Azure Healthbot returns only a summary of the possible causes.

{
 
"id"
"timestamp"
"channelId"
"from"
"id"
"name"
 },
"conversation"
"id"
 },
"locale"
"text"
"speak"
"inputHint"
"replyToId"
 }

I want the detailed one as listed in the available docs, but I can't seem to configure that or extract that. Please tell me what I need to do to get that list or results returned.

https://learn.microsoft.com/en-us/azure/health-bot/bot_docs/triage_configurations_outcomes

"possible_causes": [
        {"id":"c_33","name":"Influenza","common_name":"Flu","sex_filter":"both","categories": ["Infectiology"
            ],"prevalence":"moderate","acuteness":"acute","severity":"moderate","extras": {"icd10_code":"J09, J10, J11","hint":"See your family doctor, and you may also need to consult an infectious disease specialist."
            },"triage_level":"consultation","probability": 0.9707
        },
        {"id":"c_87","name":"Common cold","common_name":"Common cold","sex_filter":"both","categories": ["Infectiology"
            ],"prevalence":"common","acuteness":"acute","severity":"mild","extras": {"icd10_code":"J00","hint":"If your symptoms get worse, see your family doctor."
            },"triage_level":"self_care","probability": 0.6384
        },
        {"id":"c_127","name":"Pneumonia","common_name":"Pneumonia","sex_filter":"both","categories": ["Pulmonology"
            ],"prevalence":"rare","acuteness":"acute","severity":"severe","extras": {"icd10_code":"J12, J13, J14, J15, J16, J17, J18","hint":"See your family doctor as soon as possible. You may also need to consult a pulmonologist."
            },"triage_level":"consultation","probability": 0.5146
        },
        {"id":"c_72","name":"Acute bronchitis","common_name":"Acute bronchitis","sex_filter":"both","categories": ["Pulmonology"
            ],"prevalence":"common","acuteness":"acute","severity":"mild","extras": {"icd10_code":"J20, J20.9, J68.0","hint":"See your family doctor. You may also need to consult a pulmonologist."
            },"triage_level":"consultation","probability": 0.4912
        },
        {"id":"c_133","name":"Acute rhinosinusitis","common_name":"Acute sinusitis","sex_filter":"both","categories": ["Laryngology/ENT"
            ],"prevalence":"moderate","acuteness":"acute","severity":"moderate","extras": {"icd10_code":"J01","hint":"Please consult with your family doctor in case your symptoms get worse or do not relieve in 5 days."
            },"triage_level":"self_care","probability": 0.4703
        },
        {"id":"c_286","name":"Measles","common_name":"Measles","sex_filter":"both","categories": ["Infectiology"
            ],"prevalence":"very_rare","acuteness":"acute","severity":"mild","extras": {"icd10_code":"B05","hint":"Please see an infectious disease specialist or your family doctor."
            },"triage_level":"consultation","probability": 0.4456
        },
        {"id":"c_249","name":"Acute streptococcal tonsillopharyngitis","common_name":"Strep throat","sex_filter":"both","categories": ["Laryngology/ENT"
            ],"prevalence":"moderate","acuteness":"acute","severity":"moderate","extras": {"icd10_code":"J02.0, J03.0","hint":"Please consult your family doctor."
            },"triage_level":"consultation","probability": 0.4257
        },
        {"id":"c_122","name":"Prostatitis","common_name":"Prostatitis","sex_filter":"male","categories": ["Urology"
            ],"prevalence":"moderate","acuteness":"acute_potentially_chronic","severity":"moderate","extras": {"icd10_code":"N41.0","hint":"Please consult a urologist."
            },"triage_level":"consultation","probability": 0.279
        }
    ],"triage_result": {"triage_level":"consultation_24","serious": [
            {"id":"s_100","name":"Fever between 100.4 and 104 °F (38 and 40 °C)","common_name":"Fever between 100.4 and 104 °F (38 and 40 °C)","is_emergency": false
            }
        ],"root_cause":"r6","teleconsultation_applicable": false
    },

LeelaRajeshSayana-MSFT 17,676 Reputation points

2025-03-24T17:23:10.4166667+00:00

@Clement Sutjiatma Just checking in to see if the below information was helpful. If it answers your query, please do click Accept Answer and Yes for this answer, as it might be beneficial to other community members reading this thread. If you have any further query, do let us know. Thank you

1 answer

Your answer

LeelaRajeshSayana-MSFT 17,676 Reputation points

2025-03-24T17:23:10.4166667+00:00

@Clement Sutjiatma Just checking in to see if the below information was helpful. If it answers your query, please do click Accept Answer and Yes for this answer, as it might be beneficial to other community members reading this thread. If you have any further query, do let us know. Thank you

Answer 1

LeelaRajeshSayana-MSFT 17,676

@Clement Sutjiatma Verify the settings in the Management portal under the Triage section. The settings in the tab are responsible for configuring the behavior of the built-in medical triage and symptom checking available to your bot instance. You would find a section for Triage results on this page, which have the options for the following responses

User's image

Please make sure you have the options enabled for Show possible causes and set the desired value for Maximum number of causes to display in results Let me know if enabling this settings help.

Clement Sutjiatma 0 Reputation points

2025-03-24T17:56:43.55+00:00

I've already enabled those settings and am getting the datapoints that you see in my original post, how do I get the additional datapoints in the 2nd code snippet in my original post
LeelaRajeshSayana-MSFT 17,676 Reputation points

2025-03-25T15:05:12.5466667+00:00

@Clement Sutjiatma Can you share the configurations added in your scenario for triage step.

I have added the following configurations in the step and could see the possible causes in the result set as you would expect

It is mentioned in the docs - Configuring triage settings that the configurations in this step will override any options you have set in the management portal (Configuration > Medical > Triage

Please validate this and let us know if you still do not see the expected result.

Clement Sutjiatma 0

"possible_causes": [
        {"id":"c_33","name":"Influenza","common_name":"Flu","sex_filter":"both","categories": ["Infectiology"
            ],"prevalence":"moderate","acuteness":"acute","severity":"moderate","extras": {"icd10_code":"J09, J10, J11","hint":"See your family doctor, and you may also need to consult an infectious disease specialist."
            },"triage_level":"consultation","probability": 0.9707
        },
        {"id":"c_87","name":"Common cold","common_name":"Common cold","sex_filter":"both","categories": ["Infectiology"
            ],"prevalence":"common","acuteness":"acute","severity":"mild","extras": {"icd10_code":"J00","hint":"If your symptoms get worse, see your family doctor."
            },"triage_level":"self_care","probability": 0.6384
        },
        {"id":"c_127","name":"Pneumonia","common_name":"Pneumonia","sex_filter":"both","categories": ["Pulmonology"
            ],"prevalence":"rare","acuteness":"acute","severity":"severe","extras": {"icd10_code":"J12, J13, J14, J15, J16, J17, J18","hint":"See your family doctor as soon as possible. You may also need to consult a pulmonologist."
            },"triage_level":"consultation","probability": 0.5146
        },
        {"id":"c_72","name":"Acute bronchitis","common_name":"Acute bronchitis","sex_filter":"both","categories": ["Pulmonology"
            ],"prevalence":"common","acuteness":"acute","severity":"mild","extras": {"icd10_code":"J20, J20.9, J68.0","hint":"See your family doctor. You may also need to consult a pulmonologist."
            },"triage_level":"consultation","probability": 0.4912
        },
        {"id":"c_133","name":"Acute rhinosinusitis","common_name":"Acute sinusitis","sex_filter":"both","categories": ["Laryngology/ENT"
            ],"prevalence":"moderate","acuteness":"acute","severity":"moderate","extras": {"icd10_code":"J01","hint":"Please consult with your family doctor in case your symptoms get worse or do not relieve in 5 days."
            },"triage_level":"self_care","probability": 0.4703
        },
        {"id":"c_286","name":"Measles","common_name":"Measles","sex_filter":"both","categories": ["Infectiology"
            ],"prevalence":"very_rare","acuteness":"acute","severity":"mild","extras": {"icd10_code":"B05","hint":"Please see an infectious disease specialist or your family doctor."
            },"triage_level":"consultation","probability": 0.4456
        },
        {"id":"c_249","name":"Acute streptococcal tonsillopharyngitis","common_name":"Strep throat","sex_filter":"both","categories": ["Laryngology/ENT"
            ],"prevalence":"moderate","acuteness":"acute","severity":"moderate","extras": {"icd10_code":"J02.0, J03.0","hint":"Please consult your family doctor."
            },"triage_level":"consultation","probability": 0.4257
        },
        {"id":"c_122","name":"Prostatitis","common_name":"Prostatitis","sex_filter":"male","categories": ["Urology"
            ],"prevalence":"moderate","acuteness":"acute_potentially_chronic","severity":"moderate","extras": {"icd10_code":"N41.0","hint":"Please consult a urologist."
            },"triage_level":"consultation","probability": 0.279
        }
    ],"triage_result": {"triage_level":"consultation_24","serious": [
            {"id":"s_100","name":"Fever between 100.4 and 104 °F (38 and 40 °C)","common_name":"Fever between 100.4 and 104 °F (38 and 40 °C)","is_emergency": false
            }
        ],"root_cause":"r6","teleconsultation_applicable": false
    },"messages": {
        "user_details":"Age: 35 years, Gender: Male \n\n",
        "symptomSummary":"Initial complaints: \n- Fever\n- Runny nose\n- Cough\n\n \nOther Problems or Symptoms: \n- Fever between 100.4 and 104 °F (38 and 40 °C)\n- Cough lasting less than three weeks\n- Dry cough\n- Muscle pain\n- Chills\n\n",
        "possible_causes":"Here are some possible causes for the problem:\n
        1. Flu [less common]\n
        2. Common cold [common]\n
        3. Pneumonia [rare]\n
        4. Acute bronchitis [common]\n
        5. Acute sinusitis [less common]\n
        6. Measles [very rare]\n
        7. Strep throat [less common]\n
        8. Prostatitis [less common]\n",
        "triage_result":"Suggested Care: Doctor today"
    }
}

I should be getting { "possible_causes", "messages"}, and messages would contain possible causes summarized. I am only getting message with the possible causes summarized rather than the detailed "possible_causes" or "triage_result"

LeelaRajeshSayana-MSFT 17,676 Reputation points

2025-03-25T17:13:28.9966667+00:00

@Clement Sutjiatma Can you please share the configurations you have in the action for /builtin/infermedica/triage? I have the configurations set as shown in the picture in above comment and I see the results in the expected format.
LeelaRajeshSayana-MSFT 17,676 Reputation points

2025-03-27T12:26:54.83+00:00

@Clement Sutjiatma I am following up to see if you can share the above information if you are still encountering the issue. If the issue is resolved using the configuration suggested, I appreciate it if you could mark the response as Accpted Answer as it would help other community meme
Clement Sutjiatma 0 Reputation points

2025-03-28T14:44:35.4233333+00:00

here's a screenshot of my Triage configuration
LeelaRajeshSayana-MSFT 17,676 Reputation points

2025-03-28T23:25:51.8933333+00:00
@Clement Sutjiatma There is another place where the settings can be applied to the triage configuration. Navigate to the Scenario Management tab and choose Edit Steps for the scenario where the triage step is being used. Find the below image for reference

In the edit panel, find the triage element and click on the three dots to open up the Edit settings

Here you can pass the following arguments in the configuration section

{ "text" : scenario.Symptoms, "configuration" : { "symptom_summary" : {"show_summary" : true}, "causes" : {"show_causes": true} } }

Please note that "text" : scenario.Symptoms is used for binding the output from previous step to this triage and it might be different in your case. Try out to use the same configurations from above and let me know if you see a different result.
LeelaRajeshSayana-MSFT 17,676 Reputation points

2025-04-01T15:35:12.0766667+00:00

@Clement Sutjiatma Following up to see if you get the desired results with suggested settings. Let me know if you still need assistance. If it answers your query, please do click Accept Answer and Yes , as it might be beneficial to other community members reading this thread. If you have any further query, do let us know. Thank you

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I want to extract the possible causes detailed JSON from the Azure Informatica health triage module.

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