Hi,
Did you have other Office application in the same PC before?
The dictation feature is available in Microsoft 365. Make sure you're signed in with your Microsoft 365 account.
You can also try to open a new or existing document in Word. Go to the Home
tab and look for the Dictate
button in the Voice
group.- If you don't see the Dictate
button, you can try adding it to the ribbon:
- Right-click on the ribbon and select
Customize the Ribbon
. - In the
Customize Ribbon
window, selectHome (Main Tabs)
and thenNew Group
. - Add the
Dictate
command to this new group.
If you have installed other version of Office before, I suggest you check the status of Office license in PC, please follow these steps: Search CMD, right-click the Command Prompt and run as administrator. Then copy and paste the command, click Enter at last: cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /dstatus
If you are running 32-bit Office on a 64-bit operating system: cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus
If you can find other Office product keys in list, try to remove them by typing the following command with the Last 5 characters of installed product key (I replace it with XXXXX, but what you type in is what you see on your computer) in this interface: cscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /unpkey:XXXXX
If the 32bit version of Office installed on a 64bit operation, run the following command: cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /unpkey:XXXXX
Then repair Office application:
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.
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