Azure student credits not loading

Question

Hi

I have been trying to get the azure student subscription loaded using my student account but I always get told that I am not eligible. I havent used my credits in the past. Is there a way to get this sorted, or find out the specific reason why I cant activate my azure student subscription.

Thank you in advance.

Answer 1

Double-check whether the following items are true:

• The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
• You don't already have a Microsoft account that uses the same information.

See: https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up#you-see-the-message-you-are-not-eligible-for-an-azure-subscription

If the above are confirmed, please reach out to support:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola