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can t get my sc-200 certification

Hello , I passed my exam sc-200 , after 5 days still didn’t receive. Pearson vue customer service tell me i have to contact Microsoft to merge 2 of my account , i don’t know who to contact and how and what it is ….. any help thanks
then i get an answer : You can contact Microsoft Certification Support to resolve your account merge issue. Visit the Microsoft Learn support page here and submit a request.
Also, you can try reaching out via the Microsoft Certification Chat Support for a quicker response. Make sure to provide them with your Microsoft Certification ID (MCID) and any details related to both accounts.
but nothing work from the link he attached me and when i go to microsoft learn neither
thanks
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simo-k 7,500 Reputation points
2025-03-22T15:33:37.8566667+00:00