Added a new SSD and now I can't find the files that were in my previous SSD's document folder.

Question

I recently added another SSD to my computer and I can no longer find the files in my old documents folder. I can see the document folder itself but it says its empty.

Answer 1

Hi,

I see that you have a label for adding OneDrive, and I would like to ask if you have enabled OneDrive to sync data including your Document folder and so on? If so, check whether the data is available on the online side and whether the files are accessible.

You can also try to reset OneDrive:

https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c

And unlink and re-link OneDrive to help you troubleshoot problem:

https://support.microsoft.com/en-us/office/unlink-and-re-link-onedrive-3c4680bf-cc36-4204-9ca5-e7b24cdd23ea

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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