The 3 dots on my file explorer dont open at all.

Question

when i click this button nothing happens. this same thing happens in my snipping tool app.
I have recently reset my pc so im not sure if that could be part of the issue.

Answer 1

Hello Revyra,

Thank you for posting in Q&A forum.

Here are some steps you can try to resolve these problems:

1. Restart File Explorer:

• Press Ctrl + Shift + Esc to open Task Manager.

• Find and select Windows Explorer in the list, then click Restart.

2. Clear File Explorer History:

• Open File Explorer, click on the View tab, and select Options.

• In the General tab, click Clear under the Privacy section.

3. Perform a Clean Boot:

• This can help identify if any third-party applications are causing the issue. Follow the steps here to perform a clean boot.

4. Check Event Viewer:

• Open Event Viewer and look for any error messages related to File Explorer or Snipping Tool. This can provide more insight into what's causing the issue.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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