Hi @Sinetemba Fumbata ,
Welcome to our forum!
Does this issue occur recently? If so, have you done any specific operations before that?
Are you using Microsoft 365?
If so, to diagnose and automatically fix common Microsoft 365 sign-in issues, run the Microsoft 365 Sign-in troubleshooter.In addition, please remove your account and re-add it to Outlook to check if there're any differences.
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