Sponsorship extended

Bert Vivie 0 Reputation points
2025-03-27T14:38:26.5733333+00:00

Hi I already sent 2 mails to support, but got no answers, problem is as folows

We have a Microsoft 365 Non Profit licence and are using a Sponsored Azure Grant for almost a year now.
We got a mail message that the azure sponsorship end 3 april 2025 with an option to extend, I choose this option and after some mail exchange with support I got it extended (see call 2503050040008848)
Maybe I did something wrong with the activation of the grant for a new year but I still got mails that my sponsored Azure stops at 3-april-2025
I tried to got this solved with the "contact us" link in the mail but was not succesfull (did not find the right path)
So my question is what did I wrong and how can I solve this, of maybe yoy have to solve this for me.

Greetings
Bert Vivie (administrator of MS 365) domain redcaps.nl (email ******@redcaps.nl)

Microsoft 365 App Publishing
Microsoft 365 App Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.App Publishing: The process for app developers to prepare, validate, submit, monetize, release, update, drive adoption, distribute, and maintain their app.
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