Microsoft Edge not prompting for password with digital certificate

Question

On a laptop running Windows 11 Home, version 24H2, updated on 11/3/2025, a high-security FNMT digital certificate has been installed for individual users. This certificate is configured to require a password for verification. However, after the first use, Microsoft Edge no longer prompts for the password when signing documents or accessing websites that require the certificate.

What steps can be taken to ensure that the certificate Manager/Edge consistently requests the password for the digital certificate?

Answer 1

Hello,

1. Clear SSL State:
   • Open Microsoft Edge.
   • Go to > .SettingsPrivacy, search, and services
   • Under , click on .Clear browsing dataChoose what to clear
   • Select and , then click .Cookies and other site dataCached images and filesClear now
2. Check Certificate Settings:
   • Open the dialog by pressing , type , and press .RunWin + Rcertmgr.mscEnter
   • Navigate to > .PersonalCertificates
   • Find your FNMT certificate, right-click on it, and select .Properties
   • Ensure that the option to prompt for a password is enabled.
3. Check for Updates:
   • Ensure that both Windows and Microsoft Edge are up-to-date. Sometimes, updates can resolve underlying issues.

Have a nice day.

Best Regards,

Hania Lian

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