How may I fix this? How to retrieve all the MFAs I had in my previous phone

Question

I just got a new device, I re-install the Microsoft Authenticator App on the new phone, but i can not see all the MFAs i had before (in my old device). I did not back up my MFAs in the Authenticator App in the previous phone.

Answer 1

Hi Emmanuel,

Once you login with the MSA, did you not have the import button, I recently got a new phone and did that.

In settings which options do you have in the Microsoft Authenticator App?

my phone is an Android

You only can import from Android to Android phone or Apple to Apple