microsoft startup program azure cresit 1000 usd

Question

We got 1000 usd azure credit from Microsoft startup program and under founders hub page it looks activated but when i check under my azure account benefit page nothing show up. I check also under https://www.microsoftazuresponsorships.com/ and no benefits show up. I am not sure credits are active, can you advice, thanks

Answer 1

Hi Guido Mologni,

If your redeemed credits in the Founders Hub portal are not appearing in the Azure portal, or if you receive an error message such as "This account does not have an active Sponsorship," please ensure that you are logged in with the correct registered Azure sponsorship account.

Only account owners have access to the Azure Sponsorship Portal, so make sure you are signed in with the registered Azure sponsorship account when reviewing or attempting to view your credits in the Founders Hub. If you are still unable to see the updated balance, this could be due to a synchronization issue within the Founders Hub portal.

Please refer to the following doc, Azure Activation FAQs

If the issue persists, we recommend reaching out to Microsoft support for further assistance Submit Support Request.

Please reach out to us if you have any other queries.

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